Privacy Policy

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Last Updated: 6 JAN 26

1. Introduction

Organized Chaos Solutions (“OCS,” “we,” “us,” or “our”) and its service brand, Orderly Chaos Professional Organizing (OCPO), respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, interact with our services, or submit information through forms, including social media platforms. 

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of information:

A. Information You Provide Directly

• Name
• Email address
• Phone number
• Home/service address
• Booking and appointment detail 
• Payment information (processed securely by third-party providers 
• Intake form responses
• Photo documentation (only with your permission)

This information may be collected through:

• Website contact forms
• Facebook or social media lead forms
• Email communications
• Scheduling or consultation requests

B. Automatic Website Data

When you visit organizedchaossolutions.com, we may collect:

• IP address
• Browser type
• Device information
• Pages viewed
• Cookies and similar tracking technologies

C. Payment Information

All payments are processed securely through Stripe, PayPal, Square, or other PCI-compliant processors.
OCS does not store or have direct access to full credit card numbers.

3. How We Use Your Information

We use your information to:

• Schedule, manage, and complete organizing or tote rental services
• Communicate about appointments, updates, and reminders
• Create custom organizing plans or service recommendations
• Process payments and send receipts
• Improve our website, customer experience, and operation 
• Maintain internal business records
• Comply with legal, tax, and safety requirement

We never sell your personal information.

4. Sharing Your Information

We only share information when necessary:

A. With Trusted Service Providers

Such as:

• Payment processors
• Scheduling platforms
• Email or SMS notification services
• Delivery partners (if applicable)
  All partners follow privacy standards and use your data only as needed to provide their services.

B. Legal Requirements

We may share information if required by law, court order, or to protect our legal rights.

5. Data Storage & Security

We take reasonable measures to protect your information, including:

• Encrypted storage solutions
• Secure cloud systems
• Password-protected devices
• Limited access to internal systems
• Regular review of data-handling practices
   

However, no system is 100% secure. You share information at your own risk.

6. Photos & Project Documentation

Before/after photos are only taken with your consent.
You may choose:

• Internal use only (documentation)
• Marketing use (social media/website)
• No photos at all

You can withdraw consent anytime.

7. Cookies & Tracking Technologies

We use cookies to improve website performance, load speed, and user experience.
You can disable cookies in your browser, but some site functions may be limited.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request corrections
• Request deletion of your information
• Opt out of marketing communications
• Request a copy of your stored data

To exercise these rights, contact: info@organizedchaossolutions.com

9. Data Retention

We retain information only as long as necessary for:

• Providing services 
• Business records 
• Tax/legal compliance 

 We take reasonable measures to protect your personal information using administrative, technical, and physical safeguards. While no method of transmission over the internet is 100% secure, we strive to protect your information against unauthorized access, misuse, or disclosure. 

10. Children’s Privacy

OCS does not knowingly collect information from children under 13.
If you believe a child has provided personal data, contact us immediately for removal.

11. Third-Party Links

Our site may contain links to external websites.
We are not responsible for their privacy practices.

12. Updates to This Policy

We may update this Privacy Policy periodically.
Updates will be posted with a new “Effective Date.”

13. Contact Information

For questions or privacy requests:

Orderly Chaos Professional Organizing
Attn: Privacy Inquiries
Email: hello@orderlychaos.co
Phone: 912-322-0745